If you cannot attend an event for which you have already booked and paid for a ticket, please inform the Latymerian or the Development Office. If this is done 5 days before the event then we will consider refunding your ticket in full via the original payment method. We regret that as we will be committed to venue/ catering numbers after this time, tickets will not be refunded.
You can return your purchase to us in its original condition within 21 days of the date you received the item, with any packaging intact, clothing must have their labels attached. If the goods are resalable we will issue a full refund for the price you paid for the item via your original payment method. Breakable items can be sent by post, but only at your own risk. Such items can otherwise be collected in person from the Development Office. We guarantee to refund any item you are not completely happy with when you return it to